Frequently Asked Questions
Everything you need to know about shopping with Foxbox.
What kind of warranty comes with Foxbox electronics?
All Foxbox devices come with a standard 12-month manufacturer warranty that covers technical defects and hardware malfunctions.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for most domestic orders placed before 2 PM EST.
What is your return policy for opened electronics?
You can return items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is defective.
Do you offer international shipping?
Yes, Foxbox ships to over 50 countries. International delivery times vary by location and typically range from 7 to 14 business days.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V), but we recommend checking the individual product specifications page before purchasing.
How can I track the status of my delivery?
Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal.